Terms and Conditions
The following terms and conditions apply to all of our tour bookings. Private and group tours may include additional and specific conditions.
Walk This Way tours require a minimum of four participants. If the minimum number is not met, we’ll be happy to offer participants an alternative date. If this isn’t suitable, a full refund, or tour voucher valid for six months, will be offered. Cancellations made to all bookings 48 hours or more prior to the commencement of the tour will receive a refund, less an administration fee of 25%. Cancellations made within 48 hours of the tour commencing will forfeit the entire tour cost. Refunds cannot be issued to those failing to arrive at the meeting place on time.
Dealing with the Elements
Melbourne has a reputation for experiencing ''four seasons in one day", so please check the weather prior to your tour and prepare accordingly. During the warmer months, consider bringing a hat and sunscreen; in the rain, an umbrella or raincoat. Rain, hail or shine, it’s a sensible idea to bring a bottle of water, and wear comfortable shoes. Given that Melbourne’s weather can also reach extremely high temperatures in the summer, Walk This Way reserves the right to cancel the tour under these conditions. Under these circumstances a full refund will be provided.
Walk This Way is covered by public liability insurance. We take utmost care with health and safety, however we do not not assume responsibility for any loss or damage encountered by participants on the tour. Please inform your tour guide of any pre-existing conditions that may affect your enjoyment of the tour.